FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

Q: Are you a manufacturer?

A: Yes, we are an experienced manufacturer with our own production workshops.

Q: Can you accept OEM or ODM orders?

A: Yes, OEM and ODM orders are our main business.

Q: Do you have MOQ?

A: No, 1PCS order is acceptable. Sure, the price is higher accordingly than batch order.

Q: Can you provide design if I have an idea or sketch?

A: Yes, we work with you throughout the design/manufacturing process to meet your expectations.

Q: What’s your main business?

A: 18K gold setting with various nature gemstones.

Q: Do you use real gold or gold plated metal?

A: We don’t produce or sell any gold-plated jewelry.

Q: Do you use GIA diamonds?

A: Yes, but it’s according to customer’s requirements.

Q: How to pay?

A: T/T, western union and PayPal.

Q: How to ship?

A: Via UPS, DHL, Fedex. But all shipping quotes do not include DUTY TAX in your country.

All packages are insurance so you don’t need to be concerned with lost package.

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